The Belgian Medical Regulation Manual (BMRM) is a manual/guide for operators at the 112 emergency centre. The level of severity of the caller’s situation is determined with the aid of flow charts specifically drawn up for each medical protocol. Based on the level of severity, the most appropriate resource is then chosen (MUG/SMUR, PIT, ambulance, on-call station or GP).
To find out more about the Belgian Medical Regulation Manual: www.health.belgium.be